| How do I access my account information? If
you are a registered KnowledgeStor member, the following information is available
depending on your acount status when you access your account:
- Current Balance
- Billing/Payment History
- Total Purchases by Publication
- My Bookshelf
There is more than one way to access your My Account Status.
- If your browser is configured to accept cookies, click My Account on the navigation
menu.
- Click the MediaCenter icon that is displayed in the lower right corner of your Windows
taskbar, and then click View Account Status.
How do I update my billing information?
You can update/verify your registration information online, such as your address or
credit card information, at anytime. Click Update
Registration Information here.
When I click My Account in the navigation
menu, why can't I access my account?
If your browser isn't configured to accept cookies, you will not be able to access your
account information by clicking My Account on the navigation menu. To configure
Internet Explorer 4.0 to accept cookies, from the View pull-down menu, select Internet
Options > Advanced. Scroll down to Security
What if I have a question regarding billing?
When you reach the $80.00 limit and are requested to pay, you have the option to click
Payment Question, at which time you are asked to submit a form with your payment/billing
questions. You can also e-mail us at [email protected]
|
