KnowledgeStor is a digital content delivery service operated by MediaDNA, Inc. We are strongly committed to protecting the privacy of consumers of its services while offering a convenient, safe, and secure e-commerce experience.
TRUSTe is an independent organization whose mission is to build user's trust and confidence on the Internet. Businesses that display the TRUSTe logo have agreed to privacy principles developed by TRUSTe and to periodic reviews to make sure that the businesses' privacy practices are in keeping with the policies. In the event TRUSTe learns of serious violations of a businesses' privacy practices, TRUSTe takes steps to ensure compliance.
MediaDNA, Inc. is a licensee of the TRUSTe Privacy Program. This statement discloses the privacy practices for the KnowledgeStor website. When you visit a website displaying the TRUSTe trustmark, you can expect to be notified of What personally identifiable information of yours is collected; How the information is used; and With whom the information may be shared.
This website has agreed to participate in TRUSTe's formal resolution process. If you have questions or concerns regarding this statement, you should first contact us at [email protected]. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at www.truste.org/users/users_watchdog.html. TRUSTe will then serve as a liaison with the website to resolve your concerns.
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Information About You
Privacy refers to information we gather about you and the use we make of it in the course of our business. We ask for your e-mail address when you download MediaCenter so that we can inform you of special offers and product upgrades. We also ask for information about you when you register with KnowledgeStor, such as your name, billing address, and credit card number. This information is necessary to accurately track your visits to KnowledgeStor and to bill you accordingly. Your valid e-mail address is important so that we can e-mail you a temporary password should you forget the password you originally set. Also, if you decide you do not want to receive e-mail from KnowledgeStor about special offers and product upgrades, you can uncheck this option when you register. You can update/change your registration and billing information, including whether you want to receive e-mail from KnowledgeStor, at any time after you register by clicking Change Info on the navigation menu.
We do not use or disclose information about your individual visits to KnowledgeStor or information that you may give us, such as your name, address, or e-mail address to any outside companies, but we may share with our partners aggregated statistical "ratings" information about the use of KnowledgeStor. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you, such as your name or your credit card information. KnowledgeStor uses industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls, Secure Socket Layers, and encrypted storage.
What is a cookie?
Cookies identify you and your access privileges on our site. For example, before we can give you access to your account information, we must confirm who you are. We do this by using cookies. Therefore, if you delete your cookie, we will not be able to identify you and you will not have access to your account information through the sub-navigation menu provided on most pages.
Will I receive unsolicited e-mail if I accept your cookies?
No. Acceptance of cookies on our Web site does not result in your receiving any additional e-mail from us. When you register, you are given the choice whether to receive e-mail from KnowledgeStor regarding service offerings. You can update this choice at any time by clicking Customer Service in the sub-navigation menu in the upper left corner of your screen.
Questions About Privacy