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Frequently Asked Questions About . . .


 

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KnowledgeStor

What is KnowledgeStor?

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MediaCenter

What is MediaCenter?
How do I manage MediaCenter?
How do I uninstall MediaCenter?
Are there any MediaCenter troubleshooting tips?

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Terms of Use

What are the terms of use for KnowledgeStor and MediaCenter?

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Privacy Policy

What does KnowledgeStor do with the information they collect about me?

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Security

Is my credit card transaction secure?

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Billing/Payment

What are the purchase terms?
How am I able to keep track of my purchases?
What if I don't agree with the billing charges?
How do I update my billing information?
What if I have questions or concerns regarding billing?

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My Account

How do I access my account information?
When I click My Account in the menu, why can't I access my account information?
How do I update my billing information?
What if I have a question regarding my member account?

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Passwords

What if I want to change my password?
What if forget my password?

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Printing Articles

The Purchase Terms for the article I purchased indicated there was no charge to print the article, so why isn't the Print option available when I try to print the article?

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Cookies

What are cookies?
Why does KnowledgeStor use cookies?

 

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